What is Ransomware

Ransomware is a type of malicious software that infects a computer and restricts a user’s access to it until a ransom is paid to unlock it.  Ransomware variants have been observed for several years and often attempt to extort money from victims by displaying an on-screen alert.
Typically, these alerts state that the user’s systems have been locked or that the user’s files have been encrypted. Users are told that unless a ransom is paid, access will not be restored. The ransom demanded from individuals varies greatly but is frequently $2 000–$100 000 dollars and must be paid in virtual currency, such as Bitcoin.

How does a computer become infected with Ransomware?
Ransomware is often spread through phishing emails that contain malicious attachments or through drive-by downloading. Drive-by downloading occurs when a user unknowingly visits an infected website and then malware is downloaded and installed without the user’s knowledge.
Crypto ransomware, a malware variant that encrypts files, is spread through similar methods and has also been spread through social media, such as web-based instant messaging applications.
Additionally, newer methods of ransomware infection have been observed. For example, vulnerable web servers have been exploited as an entry point to gain access to an organization’s network.

Why is Ransomware so effective?
The authors of ransomware instill fear and panic into their victims, causing them to click on a link or pay a ransom, and user’s systems can become infected with additional malware.Ransomware displays intimidating messages similar to those below:
“Your computer has been infected with a virus. Click here to resolve the issue.”
“All files on your computer have been encrypted. You must pay this ransom within 72 hours to regain access to your data.”

What is the possible impact of Ransomware?
Ransomware not only targets home users – businesses can also become infected with ransomware, leading to negative consequences, including:

  • temporary or permanent loss of sensitive or proprietary information
  • disruption to regular operations
  • financial losses incurred to restore systems and files, and
  • potential harm to an organisation’s reputation.

Paying the ransom does not guarantee the encrypted files will be released; it only guarantees that the malicious actors receive the victim’s money, and in some cases, their banking information. In addition, decrypting files does not mean the malware infection itself has been removed.

What do I do to protect against Ransomware?
Infections can be devastating to an individual or organisation, and recovery can be a difficult process that may require the services of a reputable data recovery specialist.

  • Employ a data backup and recovery plan for all critical information. Perform and test regular backups to limit the impact of data or system loss and to expedite the recovery process. Note that network-connected backups can also be affected by ransomware – critical backups should be isolated from the network for optimum protection.
  • Keep your operating system and software up-to-date with the latest patches. Vulnerable applications and operating systems are the targets of most attacks. Ensuring these are patched with the latest updates greatly reduces the number of exploitable entry points available to an attacker.
  • Maintain up-to-date anti-virus software, and scan all software downloaded from the internet prior to executing.
  • Restrict users’ ability (permissions) to install and run unwanted software applications, and apply the principle of “Least Privilege” to all systems and services. Restricting these privileges may prevent malware from running or limit its capability to spread through the network.
  • Avoid enabling macros from email attachments. If a user opens the attachment and enables macros, embedded code will execute the malware on the machine.
  • Do not follow unsolicited web links in emails. Refer to the phishing resources found on this website for more information.

Individuals or organisations are discouraged from paying the ransom, as this does not guarantee files will be released.  However, the authorities have advised that if Cryptolocker, Cryptowall or other sophisticated forms of ransomware are involved, the victim may not be able to get their data back without paying a ransom.